All we have to do is ask

24

I had an interesting client this week… We spoke about issues concerning her estate planning, and after our appointment, she proudly displayed her brand-new cell phone to show she was ‘hip’ to technology. (“Hip” is a word used during days of Elvis — meaning we’re cool – apparently, it’s making a comeback, but I digress). In any event, she was now ready to enter the new appointment date in her phone.

There was much fumbling, rumbling and ranting about the good old days – you know, when a phone was attached to a cord that plugged into a wall.

I asked her if she knew how to call 911, if there was an emergency. She seemed startled, as if I was trying to be a wise guy. What kind of a question is that? Of course, she could call!

I said, “show me.”

After entering numbers and commands for what seemed to be an eternity, she said, sheepishly, “Maybe I should ask my grandson to show me how”.

Now this client is not a stupid person. She is an intelligent woman who is smart enough to know how to plan for the future. But right now, the future was a cell phone, which she could not properly use. What good is a smart phone if it can’t be smart when you need it?

I felt the need to test a theory. I asked my grandson to download an app on my phone that would directly reach 911, without my fumbling, if I were alone on the floor.

Sure enough, he said, “Pop Pop, no problem” and it was done.

911 is a universal number. It’s in our head all the time. But, like the telephone plugged into a wall with a cord, it needs a tune up. Actually, we need the tune up.

Our phones are only ‘smart’ if we know how to use them. We need to know how to dial 911 without looking for the phone manual, which is probably in many languages, except the one we need.

So, folks, let’s seek help from the ones who are experts… the ones who don’t pass judgment on our failings, and the ones who would do anything for us.  Let’s ask the grandkids the best ways to contact 911 on any type of smart phone we use.

Take my advice for what it is… It’s Just, AS I SEE IT!

SOURCELeonard F. Baer
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Leonard F. Baer
Leonard Baer's practice focuses on Elder Law, and Estate Planning. His previous experience was in the area of complex criminal litigation, serving as Deputy Chief of the Major Crimes Division for The United States Attorney’s Office in the Southern District of Florida. Mr. Baer was recognized by the Office of The Attorney General, as one of the top prosecutors in the country during his tenure. He has been included in North Carolina Top Rated Lawyers, a distinction awarded to those lawyers recognized by their colleagues as leaders in their field. He has also been recognized by the Florida Bar, for his efforts in representing seniors and their families, who are victims of scams and fraud. Mr. Baer is an AV rated lawyer listed in Martindale-Hubbell, and has been selected for inclusion in their Bar Registrar of Preeminent Lawyers, which for over 90 years, includes only those select law practices that have earned their highest rating. He has been designated by Martindale-Hubbell as preeminent in his field, and in the top 5% of all lawyers practicing in the United States. Mr. Baer has also been ranked by AVVO, an online Legal Directory of over 200,000 lawyers nationally, as Superb, their highest rating. He served as adjunct professor of Sports Law at The University of Miami, and is a frequent lecturer on the topics of Elder Law, Estate Planning, Asset Protection and Fraud Protection. He has been a columnist for several newspapers for over 13 years and currently has a nationally syndicated blog, “As I See It” with a readership of over 25,000.

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